AAPT run annual events for Mortuary Managers (or Senior APTs responsible for the day-to-day running of a mortuary)
On 14th December the AAPT ran a Mortuary Managers Study Day at the AAPT office in London.
Discussion included:
UKAS standard SOP writing workshop
Effective & achievable audit schedules - too much or not enough?
Obtaining customer feedback - how do we gather meaningful information without causing added distress?
Management vs. Leadership - how do we nurture a good team ethic?